Back Pain
Chiropractic
★★★★★
Sandy Leung
"He used different equipment and tools and fixed my shoulders and lower back issues within 3 sessions."
Vancouver & Richmond
Recover Sooner After an ICBC Car Accident
Start with a Recovery Check to find the right care with ICBC direct billing.
Direct Billing Available
Physiotherapy
Injury Recovery
Kinesiology
Movement Care
Counselling
Emotional Support
Recover Sooner After an ICBC Car Accident
Start with a Recovery Check to find the right care with ICBC direct billing.
Response Within 24 Hours
Treatment in 2–4 Days
Symptoms
Common Post-Accident Symptoms Expert-Guided Recovery
Recognize common symptoms early and know when to seek treatment. Explore expert-reviewed recovery guides for common post-accident symptoms.
Right Recovery Right Recovery
Recover the Right Way Recover the Right Way
ICBC helps with your claim. Clinics provide treatment. VanRecovery helps you make informed recovery decisions before starting treatment. ICBC helps with your claim. Clinics provide treatment. VanRecovery helps you make informed recovery decisions before starting treatment.
Start Early Care Start Early Care
Early treatment supports better recovery and reduces delays in care.
Physical + Emotional
Complete recovery includes both physical and emotional health—not just pain relief.
One Care Team
One care team provides more connected and consistent recovery.
2–4 Days
Assessment appointments may be available within 2–4 days.
One-Stop Care
Access multiple recovery services without visiting multiple clinics.
Mind & Body
Support for both physical and emotional recovery after a car accident.
ICBC Billing
Help with eligible ICBC treatment coverage and direct billing support.
Why Early Recovery Matters
Recovery starts with understanding.
Not every car accident injury is immediately obvious. Understanding both physical and emotional symptoms early can help you make informed treatment decisions and support a smoother recovery.
Recovery Check
Answer & Start
Complete a 30-second Recovery Check.
Reviewed within 24 hours
Treatment may begin in 2–4 days
ICBC Direct Billing Available
Question 1
What are you feeling after the accident?
Select all that apply
Question 2
Which location is more convenient for you?
Complete Your Recovery Check
Leave your contact details, and our team will review your Recovery Check within 24 hours.
We'll help arrange the most suitable care for you as soon as possible.
Claims Process
How to start ICBC treatment after a car accident
Three simple steps to begin ICBC-related recovery treatment in Vancouver or Richmond.
STEP
1
Get your ICBC claim details
Have your ICBC claim and treatment numbers ready.
STEP
2
Choose a clinic location
Select a Vancouver or Richmond clinic that best fits your location.
STEP
3
Start your recovery
Eligible treatment may be billed directly to ICBC with no upfront payment.
ICBC Enhanced Care
ICBC Treatment Benefits
Many ICBC treatments can begin within the first 12 weeks without a doctor referral.
First 12 Weeks
Start Treatment Sooner
Begin eligible treatment without waiting for additional approval.
No Referral Needed
No Doctor Referral Required
Many ICBC patients can start treatment directly.
Direct Billing Available
No Upfront Payment
Eligible treatment may be billed directly to ICBC.
| Treatment | ICBC Sessions | Appointment Length |
|---|---|---|
| Chiropractic | 25 | 15 min |
| Physiotherapy | 25 | 30 min |
| Registered Massage Therapy | 12 | 45 min |
| Acupuncture | 12 | 30 min |
| Kinesiology | 12 | 45 min |
| Clinical Counselling | 12 | 50 min |
Chiropractic
25 Sessions
Length
15 min
Physiotherapy
25 Sessions
Length
30 min
RMT
12 Sessions
Length
45 min
Acupuncture
12 Sessions
Length
30 min
Kinesiology
12 Sessions
Length
45 min
Clinical Counselling
12 Sessions
Length
50 min
Coverage may vary based on ICBC policy and individual claim eligibility.
Direct Billing
No Payment Upfront
Our partner clinics provide ICBC direct billing and work with many major extended health insurance providers.
ICBC Direct Billing
Eligible ICBC claims may qualify for direct billing with no upfront payment.
Extended Health Coverage
Coverage may be available through many major insurance providers.
Transparent Billing
Our team can help explain coverage and potential treatment costs.
Patient Reviews
Real Patient Experiences
Verified Google reviews from real patients.
Back Pain
Chiropractic
★★★★★
Sherman Tung
"After just one visit, it already felt significantly better."
Pain Relief
Kinesiology
★★★★★
Meow Elvis
"After a few sessions, I already felt so much better."
Symptom Relief
Acupuncture
★★★★★
Siuuu Myra
"He really listens to your concerns and makes you feel comfortable during the session."
Shoulder Tension
RMT
★★★★★
Susie Li
"I had a lot of tension in my neck and shoulders, and she really helped relieve it."
Emotional Support
Clinical Counselling
★★★★★
Y W
"She gave me good emotional support and advice, which relaxed me a lot."
Partner Clinics
Where You'll Receive Care
Treatment is provided through our trusted partner clinics.
Pegasus Integrated Health
315 - 8171 Cook Rd
Richmond, BC V6Y 3T8
Aetheris Integrated Health
Unit 140, 809 West 41st Avenue
Vancouver, BC V5Z 2N6
Frequently Asked Questions
Common questions about ICBC treatment
Can I book ICBC treatment with only a claim number?
To book ICBC-funded treatment, you generally need your ICBC claim number and Personal Health Number (PHN). A clinic may request additional details to confirm your booking.
What treatments are covered by ICBC?
For eligible claims, ICBC pre-approved treatment may include chiropractic, physiotherapy, registered massage therapy, acupuncture, kinesiology and clinical counselling. Additional treatment may be available if ICBC approves it.
How long can I receive ICBC treatment after a car accident?
For eligible claims, ICBC pre-approves specified treatments during the first 12 weeks after a crash. If you need further care, speak with your health care provider and ICBC recovery specialist about next steps.
What happens if my recovery takes longer than 12 weeks?
If you need treatment beyond the first 12 weeks, your health care provider can work with your ICBC recovery specialist to determine whether an extension is available for your situation.
How is ICBC treatment different for children after a car accident?
Treatment is adapted to a child's age and development, with parents involved throughout recovery. Initial Family Therapy is included to support both the child and family.
How is car accident treatment adapted during pregnancy?
Treatment techniques, positioning, and exercises are adapted to your stage of pregnancy and symptoms to help keep care safe and comfortable.
How is car accident treatment adapted for seniors?
Treatment is adapted to your mobility, overall health, and recovery pace, with a focus on restoring daily function safely.
What languages do your partner clinics support?
Our partner clinics provide care in English, Mandarin, and Cantonese.
Ready to Take the Next Step?
Start your 30-second Recovery Check or choose the clinic location that's most convenient for you.