Back Pain
Chiropractic
★★★★★
Sandy Leung
"He used different equipment and tools and fixed my shoulders and lower back issues within 3 sessions."
Vancouver & Richmond
ICBC recovery support in Vancouver and Richmond
Physical and emotional recovery support after a car accident.
Direct Billing Available
Physiotherapy
Injury Recovery
Kinesiology
Movement Care
Counselling
Emotional Support
Recover After an ICBC Car Accident
Physical and emotional recovery support with ICBC direct billing.
ICBC Direct Billing Support
Physical + Emotional Recovery
Symptoms
Common Post-Accident Symptoms
Recognize common symptoms early and know when to seek treatment.
Neck Pain
Whiplash
Back Pain
Stiffness
Headaches
Dizziness
Anxiety
StressWhy Choose Recovery Hub
Recovery, Made Simpler.
Recover faster with integrated recovery, all in one place.
2–4 Days
Assessment appointments may be available within 2–4 days.
One-Stop Care
Access multiple recovery services without visiting multiple clinics.
Mind & Body
Support for both physical and emotional recovery after a car accident.
ICBC Billing
Help with eligible ICBC treatment coverage and direct billing support.
Experience & Treatment Volume
44,000+ Treatments Delivered
Across our partner clinics in Vancouver & Richmond.
0+
Treatments Delivered
Across partner clinics
0+
Richmond Treatments
Pegasus Integrated Health
0+
Vancouver Treatments
Aetheris Integrated Health
Treatment volume figures are provided by the clinics and reflect cumulative treatment visits as of the latest clinic update.
Quick Check
Find Your Next Step
A simple way to explore your next step after a car accident in Richmond or Vancouver.
Question 1
What are you feeling after the accident?
Select all that apply
Question 2
Which location is more convenient for you?
Your Suggested Recovery Path
Integrated Recovery Support
Get Your Next Step
Tell us where to reach you
We can follow up with the clinic option and next step that best matches your situation.
We'll help arrange the most suitable care for you as soon as possible.
Claims Process
How to start ICBC treatment after a car accident
Three simple steps to begin ICBC-related recovery treatment in Vancouver or Richmond.
STEP
1
Get your ICBC claim details
Have your ICBC claim and treatment numbers ready.
STEP
2
Choose a clinic location
Select a Vancouver or Richmond clinic that best fits your location.
STEP
3
Start your recovery
Eligible treatment may be billed directly to ICBC with no upfront payment.
ICBC Enhanced Care
Pre-approved ICBC treatments available after a car accident
During the first 12 weeks after a crash, many ICBC treatments can begin without a physician referral or prior approval.
First 12 Weeks
Start Treatment Sooner
Begin eligible treatment without waiting for additional approval.
No Referral Needed
No Doctor Referral Required
Many ICBC patients can start treatment directly.
Direct Billing Available
No Upfront Payment
Eligible treatment may be billed directly to ICBC.
| Treatment | ICBC Sessions | Appointment Length |
|---|---|---|
| Chiropractic | 25 | 15 min |
| Physiotherapy | 25 | 30 min |
| Registered Massage Therapy | 12 | 45 min |
| Acupuncture | 12 | 30 min |
| Kinesiology | 12 | 45 min |
| Clinical Counselling | 12 | 50 min |
Chiropractic
25 Sessions
Length
15 min
Physiotherapy
25 Sessions
Length
30 min
RMT
12 Sessions
Length
45 min
Acupuncture
12 Sessions
Length
30 min
Kinesiology
12 Sessions
Length
45 min
Clinical Counselling
12 Sessions
Length
50 min
Approved treatment sessions may change over time based on ICBC policies, claim eligibility, and individual recovery needs.
Patients typically need their ICBC claim number and Personal Health Number (PHN) when booking treatment.
Coverage Options
Insurance & Direct Billing
We support ICBC direct billing and work with many extended health insurance providers. Coverage depends on your provider, policy, treatment type, and claim eligibility.
ICBC Direct Billing
Eligible ICBC claims may qualify for direct billing with no upfront payment.
Extended Health Coverage
Coverage may be available through many major insurance providers.
Transparent Billing
Our team can help explain coverage and potential treatment costs.
Google Reviews
Real Patient Recovery Experiences
Verified reviews from the Google Business Profile of Pegasus Integrated Health.
Back Pain
Chiropractic
★★★★★
Sherman Tung
"After just one visit, it already felt significantly better."
Pain Relief
Kinesiology
★★★★★
Meow Elvis
"After a few sessions, I already felt so much better."
Symptom Relief
Acupuncture
★★★★★
Siuuu Myra
"He really listens to your concerns and makes you feel comfortable during the session."
Shoulder Tension
RMT
★★★★★
Susie Li
"I had a lot of tension in my neck and shoulders, and she really helped relieve it."
Emotional Support
Clinical Counselling
★★★★★
Y W
"She gave me good emotional support and advice, which relaxed me a lot."
Clinic Locations
Find the nearest clinic for your ICBC recovery assessment.
Pegasus Integrated Health
315 - 8171 Cook Rd
Richmond, BC V6Y 3T8
Aetheris Integrated Health
Unit 140, 809 West 41st Avenue
Vancouver, BC V5Z 2N6
Frequently Asked Questions
Common questions about ICBC treatment
Can I book ICBC treatment with only a claim number?
Yes, in many cases. You can usually book your first appointment with your ICBC claim number. Clinics may also ask for a valid photo ID to verify your identity and basic accident details.
Can I start treatment before my adjuster contacts me?
In many cases, yes. After reporting your accident to ICBC and receiving your claim number, you can often begin treatment without waiting for an adjuster to contact you. If you're unsure about your eligibility, the clinic can help guide you through the next steps.
Do I need a doctor's referral for ICBC treatment?
In many cases, no. Eligible patients can usually begin treatment after receiving an ICBC claim number. If a referral or additional documentation is needed, the clinic can let you know before your appointment.
Do I need to pay upfront for ICBC treatment?
In many cases, no. Eligible ICBC treatment can often be billed directly to ICBC, so most patients do not need to pay upfront. Coverage depends on your claim and treatment eligibility.
What treatments are covered by ICBC?
Depending on your claim and treatment eligibility, ICBC coverage may include chiropractic, physiotherapy, registered massage therapy, acupuncture, kinesiology, and clinical counselling. Additional treatment may be approved if it is medically necessary.
How quickly can I start treatment after a car accident?
Most patients can begin treatment within 2–4 days after contacting one of our partner clinics. The earliest available appointment depends on the treatment type, clinic location, and practitioner availability.
How long can I receive ICBC treatment after a car accident?
Under ICBC Enhanced Care, eligible patients are generally pre-approved for treatment during the first 12 weeks after a car accident. If additional treatment is medically necessary, your healthcare provider may recommend ongoing care based on your recovery needs.
What happens if my recovery takes longer than 12 weeks?
If you still need treatment after the initial 12-week recovery period, your healthcare provider may submit a treatment plan to ICBC for additional care. Approval is based on your recovery progress and clinical needs.
Recovery starts here.
Take our 30-second recovery check to find the most suitable next step after your accident.